We help our clients grow their business by understanding what matters most to their customers. Our products and solutions provide a deep understanding of what drives future behavior of your customers. We understand not only the “what” and the “how” but also the “why” of your customers behavior.
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10 February, 2017
08 February, 2017
Customer Experience: Do we know what it means in Healthcare?
Healthcare providers, Pharmaceutical and Medical Device companies are using the new buzz word "customer experience." Many have hired digital marketers to help improve their customers experiences.
However, customer experience is not just a mobile health platform. What is also needed are powerful real-time behavioral and predictive analytics using AI/ML techniques that can help understand customer expectations and personalize experiences, thereby driving engagement.
In this webinar, we provide a smart solution for improving customer experience in the healthcare industry by outlining efficient processes and presenting a case study on OSG-SmartPatient™, the only product that truly understands what matters to your customers.
Time: 12:00- 12:30 PM EST
Duration: 30 minutes
Speakers: