In our Annual Talent Engagement Surveys, we have always been rated high for the learning opportunities we provide to our talent. OSG University is designed to help our talent grow and build core competencies that will help them excel in their work.
Growth and Recognition
At OSG, we invest time and energy on ensuring that our talent grows and achieves higher milestones, to reach their full potential. We love celebrating and calling out jobs well done, and make sure our talent feels loved and valued, every single day.
At OSG, we create a positive work environment that our talent looks forward to. From celebrating the wins to enjoying the milestones, we make great memories for everyone along the way.
OSG offers benefits that have meaning for our talent at every stage of life, because we know that when they are healthy and happy, they do their best work.
Meet our team of Monday lovers!
OSG helps me to think differently and raise my bar
New challenges every day
Flexibility for my young family
Expanding skills by taking challenging opportunities
AI is increasingly being used to power customer interactions through digital agents, popularly called chatbots. AI is also impacting the way customer journey is designed, through personalized nudges based on specific interactions.
However, emotions run deep in every human interaction, and are unfortunately ignored. Deciphering these human emotions by way of studying voice modulation, facial expressions etc. can reveal a wealth of information that can add context to a customer interaction. This is the key to making AI based interactions more human. If AI has the capability to empathize with users’ feelings, then it can design perfect responses, leading to an outstanding user experience.
OSG’s CAVII, powered by IBM Watson, can detect emotions through facial, tone and text analytics, empowering you to get a 360-degree understanding of your customer's mindset.
We invite you to attend this webinar to find out how CAVII can humanize your AI tools through superior analytics.
R. Sukumar, Ph.D. (CEO, OSG)
Simon Dumville (Chief Product & Marketing Officer/MD - Europe)