Demonstrating Consumer Segmentation Excellence in Highly Competitive Markets

Demonstrating Consumer Segmentation Excellence in Highly Competitive Markets

How OSG helped a Convenience Store Chain understand the needs and behaviors of its most important customers, thereby implementing segment specific strategies for growth.

 

 

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OSG Steps to Success

OSG is a “catalyst” that helps our clients be the best at decoding their customers’ decisions. Our clients have seen a minimum 20% improvement in customer engagement by implementing smart insights delivered using our behavioral analytics products.

Growth Strategy for Online Retailer

Growth Strategy for Online Retailer

How OSG helped one of the largest online retailers with segmentation of its existing user base to improve customer acquisition and retention and increase the profitability through new product/feature launches.

 

 

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OSG Steps to Success

OSG is a “catalyst” that helps our clients be the best at decoding their customers’ decisions. Our clients have seen a minimum 20% improvement in customer engagement by implementing smart insights delivered using our behavioral analytics products.

Product Concept Testing for a Global Medical Devices Company

Product Concept Testing for a Global Medical Devices Company

How OSG helped a global medical devices company evaluate perceptions of a new product concept intended to be used for identifying hazardous drug contamination in pharmacies.

 

 

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OSG Steps to Success

OSG is a “catalyst” that helps our clients be the best at decoding their customers’ decisions. Our clients have seen a minimum 20% improvement in customer engagement by implementing smart insights delivered using our behavioral analytics products.

Customer Analytics for a National Auto Service Provider That Led to $100M Increase in Revenue

Customer Analytics for a National Auto Service Provider That Led to $100M Increase in Revenue

How OSG helped a national auto service provider understand specific drivers of customer retention, and implement a customer experience management program nationally, leading to a 1% improvement in customer experience.

 

 

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OSG Steps to Success

OSG is a “catalyst” that helps our clients be the best at decoding their customers’ decisions. Our clients have seen a minimum 20% improvement in customer engagement by implementing smart insights delivered using our behavioral analytics products.

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Customer Segmentation, Risk Modeling, and Portfolio Management for a Global Health Insurer

Customer Segmentation, Risk Modeling, and Portfolio Management for a Global Health Insurer

How OSG helped a global health insurer segment its customers, understand their lifetime value and predict their engagement in the future, thereby establishing a product strategy for every customer segment

 

 

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OSG Steps to Success

OSG is a “catalyst” that helps our clients be the best at decoding their customers’ decisions. Our clients have seen a minimum 20% improvement in customer engagement by implementing smart insights delivered using our behavioral analytics products.

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Continuous Innovation: Jobs Segmentation, Social Listening, Behavioral Analytics

Continuous Innovation: Jobs Segmentation, Social Listening, Behavioral Analytics

How OSG helped a leading CPG client to identify new innovations and develop the perfect marketing strategy for bottled water to overcome market challenges

 

 

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OSG Steps to Success

OSG is a “catalyst” that helps our clients be the best at decoding their customers’ decisions. Our clients have seen a minimum 20% improvement in customer engagement by implementing smart insights delivered using our behavioral analytics products.

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